FAQ Frequently Asked Questions

Who are we ?
We have 20 years of experience in the e-commerce sector. We perfectly know how to deal with orders. Speed and precision are key in our work.

Our range of websites, together with a quality TopSeller ebay and with our online store on Amazon are our best guarantee of seriousness and proficiency.

Our e-commerce business complements the presence of our historical store, located in the centre of Gorgonzola (MI).

What guarantees do we offer ?
Guarantees offered by us : high quality products, transparent prices which do not differ from the producers's ones, a centennial experience in the sector and the absolute solidity of our business, the direct contact in case of any problem during the whole purchase process .

How can I register at the Website ?
You can register during twhich you can will find in the homepage.

What payment methods do you accept ?
We accept the following payment methods:

• Credit Card VISA/MASTERCARD
• BANK TRANSFER
• PAYPAL

For further information you can visit the link "Payment"at the bottom of the website page, in the main menu

Do you sell oon ebay ?
We are ebay PowerSellers, a recognized title owned only by the Best Sellers. We have over 20.000 positive feedbacks, which are constantly increasing.

Do you sell on Amazon ?
We are on Amazon since it opened its online website in Italy in December 2010. Since the very beginning of the website opening, we have extended the sale of selected products to our clients all over Europe. We are Amazon TOP SELLER , a recognized title given only to the best sellers.

Are all the products always available?
In our stock we have hundreds of products. If a product is not available it will be specified with the indication "NOT Available. You can order within xx days". If you want to buy the product anyway, you can complete the purchase procedure. Be aware that it will take xx days between the place of your order and the shipping.

What do you use to ship ?
We use the best express mails to ship: UPS and BRT Bartolini.

Is the package safe ?
We
ship our products in safe tear-proof envelopes which can be either
anonymous or which can report the sign of the Corriere Espresso. If the
dimension of the product is too big, we seal the envelope with a duct
tape.